This Privacy Statement was published October 7, 2023.
At Integrated Control Systems (ICS), we are committed to protecting and respecting your privacy in compliance with EU-General Data Protection Regulation (GDPR) 2016/679, dated April 27, 2016. The purpose of this privacy statement is to explain when, why, and how Vulcan Manufacturing Systems collects personal information, uses the information it collects, discloses the information to others, and keeps it secure. This statement applies to those who visit our website, use our products, apply for positions at ICS, and to ICS's sales, marketing, and customer service activities.
ABOUT ICS
ICS is a manufacturer and distributor of automation and control solutions for fertilizer, chemical, and industrial applications. ICS is headquartered in Fort Wayne, IN as a DBA of Murray Equipment, Inc. The address of Murray Equipment Headquarters is 2515 Charleston Place, Fort Wayne, IN 46808.
ICS is the data controller and our Data Protection Officers can be contacted by email:
WHEN DOES ICS COLLECT PERSONAL DATA ABOUT YOU?
- When you engage with us in person, through email, by phone, via social media, or on our websites.
- When you are using our digital products.
- When we collect information from other legitimate sources such as industry associations, trade show attendee lists, ICS distributors, software integration partners, public sources or social media platforms. We only use this data if you've provided consent for them to share your personal data with others.
WHY DOES ICS COLLECT AND USE PERSONAL DATA?
ICS collects and uses personal data primarily for customer service and billing reasons. Additionally, we use it to perform direct sales and marketing activities. We also collect data about vendors, partners, and people seeking employment at ICS.
ICS may use your information for the following purposes:
- Provide product support and customer service purchased from ICS or one of its distributors.
- Send marketing communications which you have requested. These may include information about our products, services, and events. This communication is subscription-based and requires consent.
- Reply to a webform completed on www.ics-controls.net.
- Follow-up on an incoming request via email, phone, or in-person discussion.
- Perform contractual obligations such as order confirmations, licensing, invoicing, and the like. The contract may be with ICS directly or one of its distributors.
- Notify you of any changes to our standard business hours.
- Process a job application.
WHAT TYPE OF INFORMATION IS COLLECTED?
In most cases we collect basic information such as name, phone number, title, email address, as well as, your company's name, contact information, and social media presence. ICS may also collect comments and questions included in communication and other interactions between you and ICS in the course of regular business activities. From www.ics-controls.net, ICS may collect IP addresses and actions take on the site.
If you apply for a job at ICS, any data provided during the application process is collected by ICS.
HOW LONG DOES ICS STORE YOUR DATA?
ICS stores personal data for as long as it is deemed necessary to fulfill the purpose for which it was collected. ICS also considers long-term customer service needs and legal requirements. Therefore, ICS could retain your personal information for a reasonable time period after your latest interaction with ICS. When this personal data is no longer required or deemed relevant, ICS deletes it in a secure manner.
YOUR PERSONAL DATA RIGHTS
You have the following rights respecting your personal data:
- The right to request a copy of the personal data ICS retains about you.
- The right to request that ICS corrects any inaccurate or out-of-date information about you.
- The right to request that your personal data is deleted when it is no longer necessary for ICS to store such data.
Any questions about your Privacy Rights should be directed to (800) 348-4753 or
ICS'S USE OF COOKIES
ICS uses cookies to track user engagement throughout its website. The cookies are used to help ICS improve site content and product messaging. The information stored includes standard information from your web browser, such as browser type, browser language, your Internet Protocol (IP) address, and basic activity tracking such as pages visited, links clicked, and time spent on pages. This information is stored for a period of 26 months for comparison purposes.
DOES ICS SHARE YOUR DATA?
ICS does not share, sell, rent, or trade your information with anyone without your explicit consent, excepting the following cases:
ICS Distributors & Service Providers
ICS may pass your data to our distributors, agents, sub-contractors, and other ICS partners with the intent of them providing services to you on behalf of ICS.
If Required by Law
ICS will disclose your personal information and interactions with ICS if required by law, or if ICS reasonably believes that disclosure is necessary to protect ICS's rights and/or to comply with judicial and legal processes.
CHANGES TO THIS PRIVACY STATEMENT
ICS reserves the right to amend this Privacy Statement at any time. The applicable version will always be found at www.ics-controls.net. Check this statement occasionally to ensure you remain satisfied with any changes. If any significant changes are made to our privacy practices ICS will send an email notification as well as place a notification on the site.
YOUR RIGHT TO FILE A COMPLAINT
If you are dissatisfied with the way your personal data is being processed by ICS, you should first contact
If this does not resolve your dissatisfaction, you have the right to apply directly to your national supervisory authority. The supervisory authority in the UK is the Information Commissioner's Office (ICO).
